Report a Repair

Grŵp Cynefin has a housing maintenance service. We wish to keep our houses in a good, safe and secure condition, and in pleasant communities.


Changes to our Repair Service 24.03.2020

At present, and following government guidance, we are only carrying out emergency repairs. An emergency repair is classified as something that puts lives, health or buildings at risk. Read more here

To ask for repairs you can:

  • Complete our enquiry form
  • Phone the Customer Services Team Cyswllt Cynefin on 0300 111 2122
  • Write to the Team at your local office

Penygroes - Tŷ Silyn, Penygroes, Caernarfon, LL54 6LY
Dinbych – 54 Stryd y Dyffryn, Dinbych, LL16 3BW
Bala – Uned 8 Gweithdai Penllyn, Y Bala, LL23 7SP
Llangefni – 33-35 Stryd Fawr, Llangefni, LL77 7NA

Call at your nearest office (please note Bala and Llangefni are through appointments only).

Emergency Service
We have an emergency out of office hours service. It operates between 5pm and 8.30am, and at weekends and Bank Holidays. You can access the on-call service by calling 0300 111 2122.


nts are responsible for insuring the contents of their home. Grŵp Cynefin will insure the building.

Rural Housing Enablers »

There is concern in many rural areas about the economic and cultural effects because of the shortage of affordable homes for young people and key workers.

Information on Benefits »

Are you sure you are receiving the correct amount of benefit to which you are entitled? We've summarised the main benefits available in this section, if you are unsure about any aspect, please contact us.

Feedback, Compliments and Complaints »

We always aim to provide excellent services, but we can’t do this without knowing what you think we do well and where we need to improve.

Homes to Buy / Intermediate Rental

The Tai Teg register has been launched in a partnership between the region’s housing…

Read More

Report a Repair

Grŵp Cynefin has a housing maintenance service. We wish to keep our houses in a good, safe and…

Read More

Jobs and Careers

Grŵp Cynefin offers opportunities to individuals who are keen to develop a career in the housing…

Read More

Contact Details

Have some questions or need help finding the information you want? Get in touch.

Read More